English Business Communication

Any Drupal firm can deliver a product. The way you communicate with a client can set you apart and create lasting client relationships. If you go beyond simple delivery of requirements into establishing a strong interpersonal connection with a client, you convert them into a lead generator, a promoter for your brand. No matter how well you understand the English language, the details of the way you use the language has a big impact on how it is received. This segment includes training on:

• Cultural norms of communication, expressions, and idiomatic language
• Diplomatic wording
• Formal versus informal communication environments and how to adjust
• Using persuasive language

We will be focusing specifically on the day-to-day operations of your business needs around English and client interactions. In this workshop we will cover situations regarding:

• Negotiations
• Presentations
• Running a meeting